Most medspa founders are still answering their own phones, training every new front-desk hire, and personally rescuing every booking glitch. The brand can't franchise until that stops. We build the AI receptionist that lets the founder step back without the client experience getting worse.
Three signals show up in every medspa we audit. None of them get better with another front-desk hire.
The owner becomes the off-hours front desk. The brand can't scale past one location while that's true.
New hires improvise. The AI delivers the same brand voice 24/7 across every location, with treatment-specific scripts.
Mindbody at one location, Boulevard at another, paper at the third. Multi-location call routing breaks. The AI unifies it.
24/7 phone + SMS agent. Books consultations and treatments. Runs deposit collection. Applies membership pricing. Handles cancellations and rescheduling. Treatment-specific qualification flows.
Native integration with Mindbody, Boulevard, Vagaro, and Zenoti. Real-time room and provider availability. Deposit collection. Membership-pricing application. Bidirectional sync so the booking platform is the source of truth.
Post-treatment SMS (24h recovery check, 7d results + review, 30d rebook). No-show salvage. Membership renewal nudges. Lapsed-client win-back. All automated, all branded, all logged for the founder dashboard.
Standardized scripts. Locked brand voice. Per-location reporting. Owner-vs-franchisee permissioning. Unit-economics dashboards. The infrastructure a multi-location medspa needs before opening location 3.
Illustrative typical scope — not a specific named customer. Real references arranged under NDA on request.
Founder still personally answering after-hours bookings and consults. Two locations on two different booking systems. Inconsistent client experience between sites. Investor pressure to franchise to 6 locations within 18 months. No unified booking layer, no shared brand voice, no location-level reporting.
~50% reduction in founder ops touch within 60 days. Unified booking layer across locations. Franchise-prep playbook delivered as a binder. Live in 40 days.
Full triple-stack — AI receptionist + Mindbody / Boulevard integration + n8n post-treatment automations. Brand voice locked.
Contact Sales →Multi-location routing, dual / triple booking-platform integration, owner-vs-franchisee permissioning, franchise-prep playbook, dedicated CSM.
Contact Sales →Yes. We build native Mindbody integration that books appointments, runs deposit collection, applies promotional pricing, and syncs the client record. Same pattern for Boulevard, Vagaro, and Zenoti.
Yes. The AI routes by caller area code, location preference, or treatment availability. Each location has its own staff calendar, room availability, and treatment menu. Founders can see brand-wide volume in one dashboard without standing in three lobbies.
Yes. The Custom tier includes a franchise-prep playbook — standardized scripts, brand voice locked across locations, location-level reporting, owner-vs-franchisee permissioning, and unit-economics dashboards. Built for founders planning to scale from 2-3 locations to 6-10+.
Yes. We build per-treatment qualification flows — Botox vs filler vs body contouring vs laser have different consult lengths, deposit rules, and pre-treatment instructions. The AI runs the right flow based on what the caller asks about.
n8n automations send post-treatment SMS at 24 hours (recovery check), 7 days (results check + review request), and 30 days (rebook reminder for series treatments). The AI handles inbound replies, so the front desk doesn't get pulled out of the treatment room.
Medspas occupy a HIPAA-adjacent zone — some treatments are medical, some aren't. We sign a BAA when the clinic is treating under a medical director and configure PHI handling accordingly. Encrypted call recording, audit logs, per-staff access controls are standard regardless of tier.
14 days from kickoff for single-location medspas. Multi-location builds with franchise prep take 30-45 days. The case-study reference engagement was a 2-location medspa group expanding to 6 and went live in 40 days.
45-minute scoping call. Written quote same day. Live in 14 days for single-location, 30-45 for multi.