Dental practices miss roughly 30% of new-patient calls — usually after 5pm, on weekends, or when the front desk is with patients. At $1,500-$3,000 lifetime value per new patient, that's six figures a year walking past your door.
When a new patient calls and gets voicemail, they don't leave a message — they call the next dentist. Here's what that costs:
~40% of new-patient inquiries happen evenings + weekends. Most go to voicemail. Most never call back.
Front desk spends 8-15 min per call running eligibility manually. The AI does it in <30 seconds via the PMS API.
After-hours emergencies hit your cell phone. The AI triages — true emergencies escalate; everything else gets a callback slot.
24/7 phone agent that answers in <2 seconds. Books new-patient consultations. Runs insurance eligibility. Routes emergencies to the on-call dentist via SMS.
Dental-specific landing pages: new-patient specials, service pages (Invisalign, implants, sedation), team bios, real photos, online booking widget.
Web-form → Dentrix patient record. Appointment confirmation SMS + email. No-show follow-up. Post-visit review request. Recall sequencing for hygiene.
Signed BAA. Encrypted PHI at rest + in transit. Audit logs for every patient interaction. Quarterly compliance review.
Illustrative typical scope — not a specific named customer. Real references arranged under NDA on request.
Front desk overwhelmed during peak hours. Dropped calls averaged ~60/week across locations with no unified intake. The existing Dentrix PMS wasn't integrated with web forms. New-patient acquisition stalled despite increased ad spend.
95%+ call answer rate 24/7. 30-40% lift in new-patient booking conversion. Staff freed for in-chair work. Live in 45 days.
Full triple-stack — receptionist + website + n8n automations + Dentrix integration. HIPAA BAA included.
Contact Sales →Multi-location call routing, unified PMS integration across locations, per-site reporting, dedicated CSM.
Contact Sales →Industry research shows dental practices miss approximately 30% of new-patient calls — usually after 5pm, on weekends, or when staff are with patients. At an average $1,500-3,000 new-patient lifetime value, that's hundreds of thousands in lost revenue annually for a typical 3-op practice.
Yes. We build custom integrations with Dentrix, Eaglesoft, Open Dental, and other dental PMS systems. The AI books appointments, runs insurance eligibility checks via the PMS API, and pushes complete patient records before the first visit.
Yes. We sign a BAA (Business Associate Agreement) with every dental customer and deploy on HIPAA-compliant voice infrastructure (Hathr.ai or similar) with end-to-end encryption, audit logs, and PHI handling controls.
The AI triages calls by urgency. True emergencies (severe pain, swelling, trauma) trigger an immediate SMS to the on-call dentist with caller details. Non-emergencies get a scheduled callback. Most practices stop the founder's phone ringing at 2am within the first week.
14 days from kickoff to live for standard implementations. Multi-location practices and Custom HIPAA builds take 21-45 days depending on integration depth.
A typical 3-op practice recovers $40-80K/year in previously-lost new patients within the first 90 days. The system pays for itself within 2-4 weeks at most practices.
45-minute scoping call. Written quote same day. Live in 14 days for single-location, 30-45 for multi.