AI dispatch agent that takes the after-hours emergency call, qualifies urgency, and geo-routes to the nearest on-call tech via SMS. Service Titan integrated. Founder gets to sleep.
When the answering service is too slow, your phone becomes the dispatch queue. Here's what we fix:
No-heat-in-winter, no-AC-in-summer calls route to the owner directly. AI dispatch triages and routes to the right on-call tech — owner only gets paged for true escalations.
Trucks idle while customers wait for callback. AI dispatch creates the job in Service Titan within 60 seconds and pings the nearest tech.
Commercial accounts have contract-based response time SLOs. Missing them = losing the contract. AI dispatch prioritizes by account type automatically.
24/7 answering with HVAC-specific urgency triage. Books service appointments. Geo-routes emergencies to nearest tech via SMS. Pulls call recording into Service Titan automatically.
HVAC-specific landing pages: service pages (AC repair, furnace install, water heater, electrical panel), seasonal promos, commercial vs residential paths, financing CTA.
Form → Service Titan job creation. Stripe payment link per completed job. End-of-day utilization reports. Maintenance contract renewal sequences. Review-after-service automation.
Custom mobile dashboard showing live truck utilization, jobs pending, daily revenue, and on-call rotation status. Updates in real time from Service Titan.
Illustrative typical scope — not a specific named customer.
After-hours emergencies routed to the founder's cell. Service Titan dispatch software didn't auto-route by territory. Trucks idled while customers waited for callbacks.
60-80% reduction in founder after-hours interrupts. 15-25% improvement in first-response time. Fully auditable dispatch trail. Live in 30 days.
AI dispatch + Service Titan integration + owner dashboard + uptime SLO + ongoing tuning.
Contact Sales →Multi-state dispatch routing, custom mobile dashboard, commercial-account prioritization, contract SLO monitoring.
Contact Sales →The AI asks 3-4 qualifying questions to assess urgency (no heat in winter / no AC in summer / gas smell / water leak / system down). True emergencies trigger immediate SMS to the on-call tech with caller location + ETA window. Non-emergencies get a scheduled callback slot during business hours.
Yes. We build custom Service Titan integrations that create jobs, assign techs by territory, push notifications to truck mobile devices, and update job status automatically. Other supported PMS: Housecall Pro, Jobber, FieldEdge.
A typical 50-truck operation sees 60-80% reduction in founder after-hours interrupts within the first 30 days, plus 15-25% improvement in first-response time. At average HVAC job values ($300-2,500), even one extra job per truck per month covers the system multiple times over.
The AI captures the caller's address, checks live truck locations from your PMS, and dispatches to the closest available tech. For after-hours, it follows your on-call rotation schedule. For multi-region operators, it routes by territory first, then proximity.
The AI qualifies the call type upfront and routes accordingly — commercial accounts may have priority routing, contract-based pricing, or specific tech assignments. We configure these rules during the discovery call.
Single-location HVAC operators go live in 14 days. Multi-state or 50+ truck operations with Service Titan integration take 30-45 days for full deployment + tuning.
45-minute scoping call. Written quote same day. Live in 14 days for single-location, 30-45 for multi-state.